Public Service Counter

A public service initiative aimed towards strengthening the connection between the police and community members by allowing easy access to police-related services.

The goal of this effort is to provide improved police-related customer service. The Service Desk allows residents to access police services in a more convenient, streamlined manner. Customers will be able to obtain copies of police reports, have fingerprints taken, apply for a wide variety of licenses and permits and file police reports.


Customer Service Hours:

Monday, Wednesday, Thursday, Friday 


Phone: 617-343-4633 
Fax: 617-343-5106



Boston Police Department Headquarters 
Licensing Unit, 1st Floor
One Schroeder Plaza 
Boston, MA 02120